Privacy Policy.

Last Updated: August 13, 2026

1. Information We Collect

When you book a court, arena slot, or contact PLAYX Sports Club, we collect the following personal information:

• Contact Details: Your full name, phone number, and email address.
• Booking Data: Selected sport, booking date, time slot, and arena court preferences.
• Transaction Metadata: Payment reference numbers, booking status, and transaction timestamps generated via Razorpay.

2. How We Use Your Information

We use your information solely to deliver seamless sports club services, specifically:

• To reserve your requested court or turf slot and generate your digital pass.
• To process secure payment transactions via our payment gateway partner, Razorpay.
• To send instant booking confirmations, time-slot updates, or schedule alerts via WhatsApp, SMS, or Email.
• To respond to customer support inquiries and facility management requests.

3. Payment Gateway & Financial Security

All online payments on PLAYX Sports Club are processed securely through Razorpay. PLAYX Sports Club does not store, capture, or have access to your credit card numbers, debit card details, net banking credentials, or UPI PINs. All financial transactions are encrypted and handled strictly according to PCI-DSS security compliance standards.

4. Data Protection & Non-Disclosure Guarantee

We enforce strict physical, electronic, and operational safeguards to protect your personal data against unauthorized access, loss, or alteration. We have a strict non-disclosure policy: PLAYX Sports Club will never sell, rent, trade, or leak your personal contact information to any third-party marketing companies.

5. Data Retention & Your Rights

We retain transaction records only for as long as necessary to fulfill booking obligations and statutory legal compliance. You have the right to request access to the personal data we hold or request corrections to your details by contacting our support team.

6. Privacy Queries & Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: